Senior Travel Assistant

Organizational Context

The United Nations Industrial Development Organization (UNIDO) promotes industrial development for poverty reduction, inclusive globalization, and environmental sustainability. This position is within the Asset Management and Logistics Services (COR/AML) which handles travel, visa, transportation, and shipment services. The G6 level requires independent and specialized service delivery.

Job Purpose

To provide comprehensive administrative and logistical support for all travel arrangements for UNIDO staff, consultants, and participants, ensuring compliance with regulations, cost-effectiveness, and seamless execution of itineraries.

Responsibilities

Process travel authorizations and payments, book flights and accommodations, verify travel agent invoices, act as a focal point for senior management travel and major events, liaise with HRM on travel entitlements, monitor travel data and CO2 emissions, maintain airline partnerships, negotiate corporate agreements, assist in policy drafting, review travel exceptions, and support auditors and VBO committees. May also support catering services coordination.

Work Experience

A minimum of seven years of relevant experience in travel management administration is required. If holding a university degree, five years of experience is required. Experience with Global Distribution Systems (GDS) like Amadeus, administration, office support, UN system practices, Microsoft Office, and SAP travel systems is mandatory. Experience with Service Management Tools is desirable.

Skills

Proficiency in Global Distribution Systems (GDS) and Online Booking Tools (OBT), particularly Amadeus. Strong administrative and office support skills. Knowledge of UN travel regulations and procedures. Excellent communication and interpersonal skills for liaison and partnership building. Ability to manage complex itineraries and last-minute changes. Data analysis and reporting skills for travel statistics and sustainability monitoring. Negotiation skills for corporate travel agreements. Familiarity with SAP travel systems and Service Management Tools.

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