Face to Face (F2F) Fundraising Consultant,Bangkok,Thailand,Office Based, 1 Year, (OPEN FOR INTERNATIONAL CANDIDATES ONLY) Req#595042

Organizational Context

UNICEF works in over 190 countries to save children's lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of our work, offering diverse opportunities for professional and personal development in a diverse and passionate culture.

Job Purpose

The Face-to-Face (F2F) Donor Acquisition Consultant will provide specialized expertise to diagnose key operational barriers, strengthen systems and processes, improve leadership and team capability, and support the implementation of a clear performance turnaround roadmap for UNICEF Thailand's in-house F2F fundraising operation. The long-term objective is to establish a high-performing, scalable, and sustainable in-house F2F fundraising operation that drives donor acquisition growth, delivers strong donor quality and retention outcomes, improves productivity and Cost Per Acquisition (CPA), and strengthens leadership, accountability, and operational decision-making throughout the 2026–2027 strategic period.

Responsibilities

The consultant will assess current performance, identify root causes of underperformance, and design and support the implementation of a practical turnaround and scaling plan for the in-house F2F operation. This includes improving productivity, donor acquisition quality, CPA, leadership effectiveness, workforce planning, and operational governance. Key activities involve conducting a structured diagnostic of the F2F operation, developing a prioritized roadmap, leading strategic development and scaling, strengthening donor acquisition quality through data-driven decision-making, providing strategic oversight of budgets and financial performance, developing organizational capability and talent pipelines, building leadership and management capacity of the F2F team, enhancing performance and change management frameworks, and strengthening the management of fundraising agencies and external partners.

Work Experience

A minimum of five years of professional experience in fundraising, with a significant focus on face-to-face (F2F) fundraising operations. Proven experience in developing and implementing fundraising strategies, performance management, and team leadership is required. Experience in the non-profit sector is highly desirable.

Skills

Face-to-Face (F2F) Fundraising Strategy, Performance Diagnosis and Improvement, Roadmap Development and Implementation, Donor Acquisition and Quality Management, Cost Per Acquisition (CPA) Analysis, Workforce Planning and Development, Leadership and Team Capacity Building, Performance Management Frameworks, Change Management, Stakeholder Coordination, Data-Driven Decision Making, Fundraising Best Practices

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