New Internship Recruitment - Emergency Preparedness Platform (EPP 3.0) Implementation, EMOPS, Rome

Organizational Context

UNICEF operates in over 190 countries and territories, dedicated to saving children's lives, defending their rights, and helping them fulfill their potential. We are committed to our mission, offering diverse opportunities for professional and personal growth in a passionate and inclusive culture. Our work spans early childhood through adolescence, striving to build a better world for every child.

Job Purpose

The purpose of this internship is to support the continuous improvement and effective use of the Emergency Preparedness Platform (EPP 3.0). This involves contributing to platform quality through functional testing, issue documentation, user support, and preparedness-related activities. The intern will help identify bugs, validate new functionality, translate user feedback into Product Backlog Items (PBIs), and assist with testing and operational support. The goal is to ensure the platform effectively meets UNICEF's evolving emergency preparedness needs, strengthening organizational readiness and supporting timely, risk-informed decision-making across all levels of the organization.

Responsibilities

The intern will support the continuous improvement and effective use of the Emergency Preparedness Platform (EPP 3.0) within the Emergency Preparedness team. Key responsibilities include: - **Platform Testing:** Conduct functional testing of new features and existing functionalities to identify bugs and ensure system stability. - **Data Validation:** Verify the accuracy and consistency of data integrated into the platform from various UNICEF systems. - **Issue Tracking and Platform Improvement:** Document identified issues, track their resolution, and contribute to the translation of user feedback into actionable Product Backlog Items (PBIs) for developers. - **User Support and Knowledge Sharing:** Assist in responding to user queries, supporting webinar and training activities, and contributing to the development of guidance materials to facilitate effective platform use. - **Emergency Preparedness Support:** Contribute to preparedness-related activities, potentially including analysis, reporting, and documentation, to enhance organizational readiness.

Work Experience

6 months to 1 year of experience in software testing, quality assurance, or data validation. Internship or academic project experience is acceptable. Familiarity with integrated systems and data workflows, and exposure to issue-tracking tools like Azure DevOps are desirable.

Skills

Software testing, Quality assurance, Data validation, Attention to detail, Analytical thinking, Data interpretation, Issue documentation, User support, Time management, Independent work, Communication skills, Emergency preparedness

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