UNICEF.org Quality Assurance Support Consultant, Website, Editorial & Governance (WEG) Section,7 months (GCA) Valencia, Spain (Remote)

Organizational Context

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

Job Purpose

The WEG Section of UNICEF’s GCA Division manages global digital channels, including unicef.org, social media, and multimedia content, and oversees the Drupal-based web platform while supporting offices worldwide. Platform development runs in bi-weekly sprints grouped into releases, with updates deployed after thorough testing to ensure stability for 800+ users. Under the Digital Communication Specialist, the consultant will conduct quality assurance over 8 months, including feature testing, user acceptance, and pre- and post-release checks. The consultant will be part of a team that will perform release related quality assurance activities to ensure uninterrupted operation of the platform’s CMS and continuous availability of the UNICEF websites.

Responsibilities

The consultant will perform quality assurance for UNICEF's global digital channels, focusing on the Drupal-based web platform. This includes conducting feature testing, user acceptance testing, and pre- and post-release checks for platform releases (releases 68–72). The consultant will execute a minimum of 80 test cases for sanity check testing and a minimum of 20 test cases for post-deployment spot check testing for each release. They will also review visual regression test results and confirm no false positives. The testing will involve using the Drupal CMS to perform actions as prescribed in test cases, which may include managing content and administering site configuration via the CMS backend. The consultant is required to identify and report defects, inconsistencies, and usability issues in a structured format using project management tools like Trello and Microsoft Visual Studio.

Work Experience

A minimum of three years of experience in the manual testing of Drupal CMS (or any other enterprise-grade CMS) and applications is required.

Skills

Proficiency in executing test plans and test cases, Meticulous attention to detail and accuracy, Good knowledge of Drupal CMS architecture and functionality, Ability to work independently, Ability to prioritize tasks, Ability to meet deadlines in a fast-paced environment, Excellent communication skills, Ability to collaborate with cross-functional teams, Ability to communicate technical concepts to non-technical stakeholders, Ability to juggle competing priorities, Experience with Trello, Experience with Microsoft Visual Studio

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