International Consultant for Accountability to Affected Populations (AAP), Office-based + travel, (Internationals only), #593750

Organizational Context

UNICEF operates in over 190 countries and territories, dedicated to saving children's lives, defending their rights, and helping them fulfill their potential from early childhood through adolescence. We are committed, passionate, and proud of our work, viewing the promotion of every child's rights not just as a job, but as a calling. UNICEF offers diverse opportunities for professional and personal development.

Job Purpose

The consultant will provide crucial technical leadership and operational support to enhance UNICEF South Sudan’s Accountability to Affected Populations (AAP) systems and community feedback architecture. Working under the supervision of the Chief Social and Behaviour Change (SBC), and in close collaboration with programme sections, field offices, emergency teams, and inter-agency partners, the role is pivotal in ensuring that affected populations are informed, consulted, and involved in decisions that affect them. This position aims to strengthen UNICEF's commitment to humanitarian principles and protection mainstreaming by operationalizing effective community feedback mechanisms and adaptive programming in a challenging humanitarian context. The consultant will be instrumental in developing and implementing strategies that foster trust and improve the effectiveness of UNICEF's interventions.

Responsibilities

Provide technical leadership and operational support to strengthen UNICEF South Sudan’s Accountability to Affected Populations (AAP) systems and community feedback architecture. Collaborate closely with programme sections, field offices, emergency teams, and inter-agency partners to ensure effective implementation of AAP strategies. Establish and operationalize community feedback mechanisms in humanitarian settings, ensuring they are accessible and responsive to the needs of affected populations. Develop and implement social listening, feedback systems, and adaptive programming approaches. Support inter-agency coordination mechanisms and foster multi-sector collaboration on AAP. Develop Standard Operating Procedures (SOPs), frameworks, analytical reports, and operational guidance related to AAP. Contribute to the development and dissemination of information for affected populations. Facilitate workshops and learning sessions on AAP principles and practices. Synthesize complex data and translate findings into actionable recommendations for programme improvement. Coordinate with governments, UN agencies, donors, and civil society organizations to promote a unified approach to AAP. Ensure that UNICEF's work aligns with humanitarian principles, AAP commitments, and protection mainstreaming standards. Adapt strategies and approaches to the specific context of South Sudan, including fragile or emergency settings.

Work Experience

Minimum of 8 years of progressively responsible professional experience in Accountability to Affected Populations (AAP), community engagement, Risk Communication and Community Engagement (RCCE), humanitarian programming, or social accountability. Demonstrated experience in establishing and operationalizing community feedback mechanisms in humanitarian settings. Strong experience in community engagement, social listening, feedback systems, and adaptive programming. Experience supporting inter-agency coordination mechanisms and multi-sector collaboration. Proven experience in developing SOPs, frameworks, analytical reports, and operational guidance. Experience in fragile or emergency contexts is highly desirable. Previous experience with UNICEF or UN agencies is an asset.

Skills

Analytical skills, Facilitation skills, Interpersonal skills, Coordination skills, Report writing skills, Communication skills, Ability to work in multicultural environments, Ability to work in high-pressure environments, Understanding of humanitarian principles, Understanding of AAP commitments, Understanding of protection mainstreaming, Community engagement

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