Deputy Representative Operations, (P-5) Fixed Term - New Delhi, India #4467

Organizational Context

UNICEF works in over 190 countries to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of our work, offering diverse opportunities for professional and personal development to reinforce a sense of purpose while serving children and communities globally. We welcome everyone to belong and grow in a diverse and passionate culture.

Job Purpose

As a Strategic Business Partner and Deputy Representative Operations for the India Country Office, the incumbent will be a key member of the senior management team. This role is responsible for leading for results, driving change, and identifying/monitoring risks to provide risk-informed, solution-focused analysis, advice, and services that support management decisions for delivering results for children in all operational contexts. The Deputy Representative Operations plays a significant role in leading the change management journey across the India Country Office, fostering a mindset of change among staff to deliver programmes that leverage policy change for lasting impact at scale.

Responsibilities

The Deputy Representative Operations will lead change across staff and systems to continuously enhance programme approach and impact. They will lead by example and support the Head of Office in managing the office, acting as Officer in Charge in their absence. This role involves leading and managing the operations support team (budget, financial management, facilities, administration, supply chain, ICT, security) to ensure accountability and efficiency, while convening other functions towards a unified vision. The incumbent will support processes for staff skill and career growth, and serve on Country and Senior Management Teams, leading the framing of office plans to identify, prevent, and address risk. They will understand business needs, anticipate challenges, propose solutions, and drive innovation with a focus on value for money and quality assurance. Contributions will be made to CPD, CPMP, AMP, and Results Based Management using Value for Money criteria. The role also involves managing ICT for results and programme accountabilities, supporting audit reviews, guiding Supply and Logistics strategies for organizational and programmatic needs with a focus on Value for Money, and advising partners on supply chain management. Leveraging governance, systems, and tools to provide feedback on operations risks and achievements is crucial. Facility management, including inclusive accessibility and eco-sustainability, will be overseen. Business transactions processed by GSSC will be monitored for efficiency, performance, risk management, and fraud prevention. PSFR operations will be supported, promoting efficiency. In fragile and humanitarian contexts, ensuring offices are fit for purpose to enable timely humanitarian assistance delivery, in compliance with Core Commitments for Children in Humanitarian Action and CLA roles, is essential, including the application of Emergency Procedures.

Work Experience

A minimum of ten years of progressively responsible professional experience in operations management, financial management, supply chain, administration, or a related field, with at least five years at the international level. Experience in a developing country context is desirable.

Skills

Strategic planning and management, Financial management and budgeting, Supply chain and logistics management, Change management, Risk management, Leadership and team management, Stakeholder engagement, Problem-solving and analytical skills, Information and Communications Technology (ICT) management, Audit support and response, Humanitarian operations support, Value for Money (VfM) strategies

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