Senior Digital Impact Associate (G-7), FT, #00018120, Moroni - Comoros

Organizational Context

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

Job Purpose

UNICEF works to promote and protect the rights of every child, with a strong focus on equity to ensure that the most vulnerable and marginalized children have equal opportunities to survive, develop, and reach their full potential. Digital impact is a core pillar of UNICEF’s strategy. Through its Digital Impact Strategy, UNICEF leverages responsible and inclusive digital solutions to advance children’s rights and well-being, support national digital transformation efforts, and mitigate digital risks affecting children and young people. The Senior Digital Impact Associate supports UNICEF Comoros’ ICT and digital operations by providing specialized technical services, including desktop and server administration, hardware and software management, and systems support. The role contributes to the testing, implementation, and maintenance of ICT systems and digital/data solutions that support programme delivery.

Responsibilities

The Senior Digital Impact Associate supports UNICEF Comoros’ ICT and digital operations by providing specialized technical services, including desktop and server administration, hardware and software management, and systems support. The role contributes to the testing, implementation, and maintenance of ICT systems and digital/data solutions that support programme delivery. Based in Comoros, the Associate reports to the Operations Specialist and receives technical supervision from the Madagascar Digital Impact team, working closely within a multi-country office setup. This role is crucial for ensuring the smooth functioning of IT infrastructure and digital tools that enable UNICEF's programmatic work in the region. The Associate will be responsible for troubleshooting technical issues, managing IT assets, and supporting the deployment of new technologies to enhance efficiency and effectiveness in delivering services to children.

Work Experience

Minimum seven years of practical work experience in information technology, requiring systematic methods of troubleshooting and problem solving is required.

Skills

Desktop administration, Server administration, Hardware management, Software management, Systems support, ICT systems implementation, Digital solutions implementation, Data solutions implementation, Troubleshooting, Problem solving, Cybersecurity principles, Information technology

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