Registration Associate

Organizational Context

The Registration Associate is part of the Registration team, supervised by the Registration Officer. This role is crucial for supporting registration activities, ensuring it effectively identifies protection needs, manages operations, and contributes to durable solutions. The position may involve supervising registration staff and monitoring the quality of registration processes and data management.

Job Purpose

The Registration Associate is responsible for supporting all activities related to registration, ensuring its effective use for identifying specific protection needs, managing operations, and achieving durable solutions. This role involves collaborating with Protection, Programme, Operational Data Management, and Information Management colleagues, as well as government authorities and partners, to provide quality population data for registration activities. The Associate may supervise registration staff, monitor the efficiency and quality of registration processes, identity and entitlement documentation, and population data management. They will also be involved in drafting correspondence and reports related to registration activities, providing statistics, and making decisions on day-to-day operations to devise efficient and effective registration procedures. The role also includes supporting risk management and reporting on issues impacting the area of responsibility.

Responsibilities

Assist in implementing registration strategies and methodologies for populations of concern. Provide day-to-day supervision and direction to UNHCR staff engaged in registration and related activities, monitoring the efficiency and quality of registration processes, identity and entitlement documentation, and population data management. Conduct registration interviews in accordance with standards and guidance, and provide counselling to asylum seekers and refugees regarding registration procedures, rights, and entitlements. Maintain accurate and up-to-date records and data for all registration cases. Identify persons with specific needs and ensure timely referral for protection follow-up. Collaborate with protection staff and/or partners in delivering assistance and programming, including identity and entitlement documentation. Draft correspondence and reports related to registration activities. Provide statistics and draft reports related to registration data as requested. In consultation with the supervisor, make decisions regarding the day-to-day operations of the registration unit and devise efficient and effective registration procedures. Draft and submit reports and statistics related to registration. Support the identification and management of risks and seek opportunities impacting objectives in the area of responsibility, ensuring risk-based decision-making. Raise risks, issues, and concerns to a supervisor or relevant colleagues. Perform other related duties as required.

Work Experience

3 years of relevant experience with a High School Diploma, or 2 years of relevant experience with a Bachelor's degree or equivalent or higher. Experience in data management is essential. Training in basic principles of international protection and experience with UNHCR proGres software are desirable.

Skills

IT-Computer Literacy IT-IT Refugee Systems & Applications DM-Data Collection and Analysis DM-Data Management CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting) TR-Training - Virtual and face to face RG-Registration SoPs Design/Implementation

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