Mental Health and Psychosocial Support Associate

Organizational Context

UNHCR, the UN Refugee Agency, is mandated to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. UNHCR also aims to ensure everyone can exercise their right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or resettle in a third country.

Job Purpose

The Mental Health and Psychosocial Support Associate will contribute to the provision of essential mental health and psychosocial support services to refugees and other persons of concern within UNHCR operations. This role is crucial in addressing the complex psychological needs arising from displacement, trauma, and ongoing vulnerabilities. The Associate will work under the direct supervision of a senior protection or mental health professional, assisting in the implementation of structured psychosocial activities, providing individual and group support, and facilitating referrals to specialized services. The position requires a compassionate and skilled individual dedicated to enhancing the well-being and resilience of vulnerable populations, ensuring that their mental health needs are met with dignity and professionalism.

Responsibilities

The Mental Health and Psychosocial Support Associate will be responsible for assisting in the implementation of UNHCR's mental health and psychosocial support (MHPSS) strategy. This includes supporting the delivery of individual and group counseling sessions, psychoeducation, and recreational activities designed to promote well-being and coping mechanisms among refugees and other persons of concern. The Associate will conduct initial psychosocial assessments to identify individuals requiring specialized support and facilitate timely referrals to UNHCR’s health partners or other relevant service providers. They will also play a role in community-based outreach activities, engaging with community leaders and members to raise awareness about mental health issues and available support services. Furthermore, the Associate will assist in the collection and reporting of MHPSS data, ensuring confidentiality and adherence to ethical guidelines. This involves maintaining accurate records of activities, client interactions, and referral pathways. The role may also involve supporting the training and capacity building of community volunteers or focal points involved in MHPSS initiatives, contributing to a sustainable and community-driven approach to mental health care within the refugee population.

Work Experience

Minimum of 2 years of relevant work experience in mental health, psychosocial support, or social work, preferably in a humanitarian or refugee context. Experience in direct client interaction and case management is required.

Skills

Psychosocial Support Counseling Case Management Community Outreach Data Collection Report Writing Interpersonal Skills Cultural Sensitivity Empathy Resilience Problem-Solving Communication Skills

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