Re-Advertisement: International Operations Manager, Dhaka, Bangladesh, P4

Organizational Context

The International Operations Manager (IOM) supports the UNFPA country programme, aligning with the 2030 Agenda. Reporting to the Representative, the IOM leads strategic planning for operations, management targets, and outsourced services. This role oversees financial and human resources, procurement, IT, logistics, common services, and security, advising on compliance, cost-effectiveness, and emerging challenges within UNFPA's mandate to ensure every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled.

Job Purpose

The International Operations Manager (IOM) is pivotal in ensuring the economy, efficiency, and effectiveness of Country Office operations, directly impacting UNFPA's functioning and resource utilization across financial services, human resources, procurement, logistics, and common services. The role is accountable for supporting the development and delivery of an innovative Country Programme focused on population and development, and universal access to sexual and reproductive health and rights. By managing effective programmes, including in emergency settings, the IOM serves on the frontline, enhancing the organization's capacity to achieve high-quality results. The ultimate accountability is to the most vulnerable populations and the core causes of human rights, sustainable development, and humanitarian relief.

Responsibilities

The International Operations Manager (IOM) provides strategic direction for UNFPA operations, ensuring effective, transparent, and compliant execution of the country programme and meeting management targets. The role involves determining optimal approaches for business management efficiency, fostering innovation, and driving knowledge management. The IOM builds staff capacity through coaching and mentoring in operations management. Day-to-day responsibilities include managing financial integrity, overseeing recruitment and staff development, supervising operations staff with a focus on performance and growth, and managing general administration, travel, logistics, and premises. The IOM ensures high-quality procurement and project support services, monitors financial exceptions, and supports the development and management of common services with other UN organizations. Additionally, the IOM drives compliance with security standards (MOSS/MORSS), represents UNFPA in security and operations management teams, and builds partnerships on operational issues to enhance delivery capacities and cost-effectiveness.

Work Experience

Requires at least 7 years of development experience in a multi-cultural setting, including 3+ years managing teams in complex environments. Essential experience includes building client relationships, focusing on impact, and responding to feedback. Solid knowledge of procurement, financial and human resources management, contract, asset, and IT management is necessary. Experience in leading business process re-engineering, implementing new systems, and strategic planning is also required. Field experience, particularly in developing or humanitarian contexts, is an asset.

Skills

Core competencies include integrity, commitment to UNFPA and the UN system, embracing diversity and change, achieving results, accountability, professional expertise, analytical and strategic thinking, teamwork, and communication. Managerial competencies involve providing strategic focus, engaging partners, developing people, and making sound judgments. UN Leadership Characteristics emphasize being norm-based, principled, inclusive, accountable, multi-dimensional, transformational, and collaborative.

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