Re Advertised - General Services Clerk NPSA 4 (amman, Jordan)

Organizational Context

The United Nations Development Programme (UNDP) Jordan Country Office supports national efforts towards inclusive growth, resilience, and sustainable development. The Operations Unit is crucial for efficient administrative, financial, procurement, and logistical services. The General Services function ensures effective management of common premises, administrative services, government liaison, and transportation to support smooth Country Office operations.

Job Purpose

The General Services Clerk, under the direct supervision of the Administrative Analyst, is responsible for supporting the delivery of efficient and compliant administrative services within the UNDP Country Office in Amman, Jordan. This role ensures the smooth implementation of administrative processes by providing support across key areas including common premises management, registry services, government liaison, and fleet coordination. The incumbent's work is vital for the effective functioning of the Operations Unit and contributes directly to the successful implementation of UNDP programmes and projects by maintaining essential operational support and facilitating administrative transactions.

Responsibilities

The General Services Clerk is responsible for supporting the management of common premises and facilities, including coordinating maintenance, repairs, and ensuring compliance with safety and environmental standards. They will provide registry and mail management services, ensuring timely distribution of correspondence and proper filing of documents. The role involves supporting government liaison and administrative transactions, such as facilitating residency permits and visas for international personnel and coordinating customs clearance. Additionally, the incumbent will support fleet and transportation coordination, including scheduling drivers and maintaining vehicle records. Finally, they will assist in administrative coordination, service delivery, and knowledge sharing within the General Services Unit, performing other assigned operational tasks.

Work Experience

A minimum of 4 years of relevant work experience in programme support and operational-related tasks is required with a secondary education. This requirement is reduced to 1 year of experience with a bachelor's degree. Experience within UN agencies, supporting fleet management, and in general administration and logistics is desirable.

Skills

Core Competencies: Achieve Results, Think Innovatively, Learn Continuously, Adapt with Agility, Act with Determination, Engage and Partner, Enable Diversity and Inclusion. Technical Competencies: Knowledge Generation, Communication, Vehicle Management, Customer Satisfaction/Client Management, Registry & Correspondence Management, Documents and Records Management, Events Management. Required Skills: Solid computer literacy (MS Office, email/internet software). Fluency in English and Arabic is required.

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