Data Analytics and Business Intelligence Intern

Organizational Context

The Regional Service Centre in Entebbe (RSCE), established in 2010, provides efficient, client-oriented services to UN Secretariat entities. It handles transactional elements of HR, finance, logistics, and ICT. The RSCE's Office of the Director oversees strategic planning, quality assurance, and business intelligence. This internship is within the Client Service Section, Quality Assurance and Business Intelligence Unit, or Property Management Unit.

Job Purpose

This internship aims to support business intelligence, reporting, knowledge management, and data analytics activities within the Regional Service Centre Entebbe. The intern will contribute to evidence-based decision-making by collecting, cleaning, and analyzing data. They will develop reports and visualizations to inform operational and strategic decisions, conduct quality assurance on data and processes, and assist in the development and maintenance of BI solutions. The role involves collaborating with stakeholders to understand requirements and translate them into actionable insights, ensuring data integrity, and supporting end-users with reporting tools. This position offers a practical learning experience in data analysis and business intelligence within a UN operational context.

Responsibilities

Collect, source, mine, clean, and analyze data from various sources to generate insights and support decision-making. Develop analytical reports, dashboards, and visualizations to inform operational and strategic business decisions. Conduct quality assurance reviews of reports, data, and processes for accuracy and reliability. Support the design, development, testing, implementation, and maintenance of Business Intelligence (BI) and reporting solutions. Collaborate with business users and stakeholders to understand requirements and translate them into BI or analytics solutions. Prepare and maintain documentation, user guides, and procedures. Assist in preparing management reports and presentations using Microsoft 365 applications. Monitor data quality and support data management activities. Provide support to end-users for troubleshooting and effective use of reporting tools.

Work Experience

No prior work experience is required for this internship. However, relevant training, education, coursework, or skills that benefit the UN are beneficial. Proficiency in Microsoft Office (Word, PowerPoint, Excel) is required. Knowledge of programming languages like SQL, R, or Python for data manipulation, and experience with data visualization tools such as Power BI, Tableau, or similar platforms are desirable.

Skills

Data manipulation, data analysis, data visualization, reporting, dashboard creation, SQL, R, Python, Microsoft Office Suite (Word, PowerPoint, Excel), Power BI, Tableau, data cleaning, data mining, quality assurance, knowledge management, problem-solving, teamwork, planning and organizing.

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