CHIEF, OPERATIONS AND RESOURCE MANAGEMENT

Organizational Context

This position is within the United Nations Peacekeeping Force in Cyprus (UNFICYP) in Nicosia. The incumbent reports to the Chief of Mission Support. The role is crucial for ensuring coherence across mission support functions, including forecasting, performance monitoring, planning, and coordination of operational and resourcing activities.

Job Purpose

The Chief, Operations and Resource Management is responsible for providing strategic direction and oversight for key mission support functions, including Human Resources, Finance, Field Technology, and Procurement. This role ensures the effective management and coordination of these components to align with mission support strategies and plans. The incumbent leads the development and implementation of strategies, risk mitigation, and work plans, securing necessary human, financial, logistical, and technological resources. This involves forecasting requirements, liaising with UNHQ, and ensuring resource allocation aligns with organizational priorities and policies. The position plays a vital part in the overall operational effectiveness and resource stewardship of the mission.

Responsibilities

Provide strategic guidance and oversight for Human Resources, Finance, Field Technology, and Procurement sections. Support the Chief of Mission Support in setting strategic direction for these components. Develop, coordinate, and monitor strategies, risk mitigation plans, and work plans for administrative activities, ensuring the acquisition of necessary resources. Forecast staffing, financial, logistical, and technology requirements in collaboration with other mission offices and liaise with UNHQ to align planning with organizational priorities. Oversee human resources management, focusing on strategic advisory services, planning, policy implementation, and performance monitoring. Manage financial resources and performance, providing strategic support and business intelligence. Ensure the development and delivery of robust Information and Communication Technology (ICT) services, including information security and incident response. Oversee procurement operations, including project implementation, financial controls, budget management, and contractor performance. Lead special projects like Disaster Recovery and Business Continuity, manage service desk operations, monitor client experience, and implement service improvement initiatives.

Work Experience

A minimum of ten years of progressive professional experience in public/business administration, HR, finance, budgeting, accounting, or IT is required. Five years of managerial experience within UN peacekeeping missions is essential. Experience in change management, complex innovation, implementing contingency measures, and managing resources during liquidity challenges is also required. Experience in the Eastern Mediterranean and supporting field operations in conflict/post-conflict environments, along with hands-on UN administrative/financial/procurement practices, is desirable.

Skills

Professionalism, Planning and Organizing, Accountability, Leadership, Judgement/Decision Making, Human Resources Management, Financial Management, Information Technology Management, Procurement, Strategic Planning, Risk Management, Change Management, Communication.

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