Relief Worker- Relief & Social Services Programme - Daily Paid Opportunity (to create a roster on Daily Paid contract) - all areas - Grade

Organizational Context

The United Nations Relief and Works Agency (UNRWA) is a UN body established in 1949 to assist and protect approximately 5.8 million registered Palestine refugees. Its mission is to help refugees in Jordan, Lebanon, Syria, the West Bank, and Gaza achieve their full potential. UNRWA operates the largest UN program in the Middle East, funded by voluntary contributions, and provides essential services including education, health care, and social services.

Job Purpose

This role supports UNRWA's mission by conducting assessments and providing assistance to Palestine refugees. The incumbent will perform desk studies and home visits to assess eligibility for social transfer and emergency assistance programs, collecting socioeconomic data and maintaining accurate records. The position involves identifying and referring refugees with protection risks or in need of further social work intervention. Additionally, the role ensures the timely delivery of approved assistance and participates in community surveys to analyze socio-economic trends. The incumbent will also contribute to professional development by participating in workshops and sharing knowledge with colleagues, ultimately contributing to the well-being and development of vulnerable refugee populations.

Responsibilities

Conduct desk studies and home visits for refugees applying for Social Transfer Assistance and Emergency Programmes, collecting socioeconomic data to determine eligibility. Maintain accurate records and update databases for families receiving assistance, completing social study reports. Identify and refer refugees facing protection risks or requiring additional social work intervention to the Area Social Work Supervisor. Recommend eligibility for short-term emergency cash or in-kind assistance based on initial site assessments. Monitor the timely delivery of approved assistance to eligible families and follow up on uncollected aid. Participate in surveys and studies within the refugee community to analyze socio-economic trends. Engage in professional development through workshops and meetings, sharing acquired knowledge with other Relief Workers. Perform other duties as assigned by the supervisor, including travel within the Field and potentially undertaking in-service training.

Work Experience

A minimum of three years of relevant experience is required in providing social work, psycho-social support, or counseling within development or humanitarian programs in governmental, non-governmental, or NGO organizations.

Skills

Applying Technical Expertise, Analyzing, Learning and Researching, Communication, Working with People, Drive for Results, Integrity, Professionalism, Respect for Diversity.

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