Registration Assistant - Damascus Area - Daily Paid Opportunity - Grade 9

Organizational Context

The United Nations Relief and Works Agency (UNRWA) is a UN body established in 1949 to assist and protect approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and Gaza. Its mission is to foster human development potential pending a just solution to their plight. UNRWA operates extensive services including education, healthcare, and social services, making it the largest UN operation in the Middle East. This role reports to the Area Registration Officer and the Field Eligibility and Registration Officer.

Job Purpose

This role is crucial for maintaining the accuracy and integrity of UNRWA's registration system for Palestine refugees. The incumbent will process and verify registration applications, ensuring all documentation is authentic and accurate. Key responsibilities include managing new registrations for newborns, updating records for deceased individuals, and initiating applications for births, deaths, transfers, and family splits. The position also involves scanning essential documents, assisting in maintaining the computerized registration database through data entry and retrieval, and issuing new registration cards while collecting old ones. The role requires responding to refugee queries regarding registration matters and potentially acting on behalf of the Area Registration Officer in their absence, ensuring the smooth and effective functioning of registration processes.

Responsibilities

The Registration Assistant is responsible for meticulously receiving, checking, and verifying the authenticity of documentation submitted with registration applications to ensure accuracy before further processing. This includes reviewing and approving applications for newborn registrations and processing deletions for deceased individuals from the records. The role involves initiating all types of registration applications, such as births, deaths, transfers, and family splits, to maintain an up-to-date registration system. Additionally, the incumbent will scan required documents to ensure they are properly filed in the system and assist in maintaining the computerized registration database by entering, amending, and retrieving information. The position also entails printing and distributing new registration cards, collecting old ones as instructed, and maintaining sorted index cards for efficient access and retrieval. The role may also involve acting for the Area Registration Officer during their absence and performing other assigned duties.

Work Experience

A minimum of three years of progressively responsible and relevant work experience is required. Candidates must also accurately disclose all current outside activities, including employment, freelance work, board memberships, and volunteer activities.

Skills

Core Competencies: Communication, Working with People, Drive for Results. Functional Competencies: Coping with Pressure and Setbacks, Relating and Networking, Planning and Organizing. Technical Skills: Ability to operate basic computer software and office equipment. Desirable: Knowledge of the refugee community and UNRWA's Relief and Social Services activities.

Explore related opportunities