Associate Administrative Officer-(all UNRWA installations) For Internal Candidates only

Organizational Context

The United Nations Relief and Works Agency (UNRWA) is a UN entity providing assistance and protection to approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and Gaza. With over 30,000 staff, it is the largest UN operation in the Middle East, offering services in education, health, relief, social services, and infrastructure. This role supports the agency's mission to help refugees achieve their full potential.

Job Purpose

This Associate Administrative Officer role is crucial for supporting UNRWA's administrative and human resources functions. The position involves coordinating essential processes for staff management, personnel records, and employment details, including processing payments for daily paid staff and facilitating recruitment activities with the Human Resources Department. The role also manages operational and project budgets, monitors expenditures, handles financial transactions, and prepares financial reports. Additionally, it oversees procurement, manages office supplies, IT equipment, and logistical operations, ensuring the efficient functioning of the department. The incumbent will also analyze data, prepare reports, and organize meetings and events, contributing to the overall operational efficiency and effectiveness of the agency's administrative support services.

Responsibilities

Key responsibilities include coordinating human resources and administrative management, such as staff management, personnel records, and attendance tracking. This involves processing employment requests, managing daily paid staff payments, and supporting recruitment processes like drafting job descriptions and coordinating interviews. The role also entails managing office and project budgets, monitoring expenditures, controlling financial transactions, and preparing financial reports. Procurement activities, including tendering and purchasing, maintaining inventory, and managing IT equipment and furniture, are also core duties. Furthermore, the position involves overseeing logistical operations, conducting facility inspections, analyzing statistical data, responding to administrative correspondence, and preparing operational reports. A significant aspect is managing and supervising a team of administrative and general services assistants, providing guidance, assigning tasks, and ensuring efficient workflow and performance.

Work Experience

A minimum of three years of experience in administrative work, human resources, and/or office management is required. A first university degree in business administration, finance, procurement, or a related field is also necessary. Candidates with additional relevant qualifications or experience may be considered on an equivalency basis.

Skills

Core Competencies: Communication, Working with People, Drive for Results. Additional Skills: Planning and Organizing, Applying Technical Expertise, Coping with Pressure and Setbacks, Leading and Supervising, Persuading and Influencing. Proficiency in database management and standard IT applications is desirable.

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