Associate Administrative Officer - Internally Only

Organizational Context

The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) is the largest United Nations operation in the Middle East, employing over 30,000 staff. It focuses on making a tangible difference for vulnerable communities. The Associate Administrative Officer role is situated at HQ Amman and reports to a designated supervisor.

Job Purpose

The Associate Administrative Officer plays a crucial role in supporting the unit's administrative and human resources functions. This involves coordinating HR processes such as staff management, personnel records, and employment requests, as well as managing office operational and project budgets. The role ensures compliance with HR policies, facilitates staff onboarding and separation, and handles procurement activities. Additionally, the officer is responsible for maintaining inventory, overseeing logistical operations, analyzing statistical data, preparing reports, and organizing events. A key aspect of the role is managing and leading a team of administrative and general services assistants, ensuring efficient completion of departmental responsibilities and optimizing workflows.

Responsibilities

The Associate Administrative Officer is responsible for coordinating human resources and administrative management processes, including staff records, employment requests, and compliance with HR policies. This includes facilitating onboarding and separation. The role also involves managing office and project budgets, monitoring expenditures, handling cash payments, and preparing financial reports. Procurement activities, such as tendering and purchasing, are managed, along with inventory control and logistical operations. The officer serves as custodian for IT equipment and furniture, coordinates maintenance, and oversees the disposal of obsolete assets. Responsibilities extend to inspecting facilities for safety compliance and identifying maintenance needs. Furthermore, the role includes compiling and analyzing statistical data, responding to correspondence, preparing operational reports, and organizing meetings and events. A significant duty is managing and leading a team of administrative and general services assistants, providing guidance, assigning tasks, and ensuring efficient performance.

Work Experience

A minimum of three years of experience in administrative work, human resources, or office management is required. Knowledge of agency financial and HR rules and regulations is desirable.

Skills

Core Values: Integrity, Professionalism, Respect for Diversity. Core Competencies: Communication, Working with People, Drive for Results. Functional Competencies: Planning and Organizing, Applying Technical Expertise, Coping with Pressure and Setbacks, Leading and Supervising, Persuading and Influencing.

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