.POST Marketing & Business Development Specialist, SPEC6

Organizational Context

The Universal Postal Union (UPU), a UN specialized agency with 192 member countries, serves as the primary forum for postal sector cooperation, ensuring a universal network of modern services. The Postal Technology Centre Directorate (DCTP) within the UPU bridges technology and postal industry needs, providing IT solutions for domestic and international postal services.

Job Purpose

This role supports the .POST Business Manager by driving business development, product development, and marketing for the .POST Top Level Domain (TLD) and its associated digital services. The incumbent will provide comprehensive support to the .POST Business Management Unit, focusing on strategic growth, market needs anticipation, and fostering key relationships within the internet and digital governance sectors. Key activities include developing business and marketing plans, communicating forecasts, identifying customer needs, and contributing to strategic planning for .POST services. The role also involves supporting product development, executing marketing campaigns to enhance the .POST brand and revenue, and managing projects related to service delivery and operational processes.

Responsibilities

The .POST Marketing & Business Development Specialist will manage business development, product development, and marketing for the .POST TLD and its digital services. Responsibilities include assisting in the preparation and implementation of business and marketing plans, communicating service development forecasts, and anticipating customer needs. The role involves identifying and developing strategic relationships with UPU stakeholders and partners in internet policy and digital governance. Support will be provided for strategic business planning and service delivery. Additionally, the specialist will contribute technical expertise to the .POST Digital Services framework, execute marketing activities to grow the .POST brand and revenue, and conduct market research for new internet-based postal products. Project management for .POST initiatives and maintenance of operational processes, including stakeholder relationships and compliance monitoring, are also key duties.

Work Experience

Requires three years of experience in marketing and business development within a multinational environment. Experience in leading product/solution exhibitions at international conferences or trade shows is also required. Experience working with an ICANN Contracted Party is desirable.

Skills

Excellent organizational, time, and priority management skills. Ability to work with minimal supervision. Excellent written and oral communication skills. Customer focus and service-oriented approach. Discretion and diplomacy. Excellent interpersonal skills. Adaptability, self-motivation, responsibility, and organization. Proven ability to meet objectives and achieve results. Proven ability to work with international partners and across diverse cultures.

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