Communication

Organizational Context

This internship is within the Information, Communication and Technology Services Section (ICTSS) at the Economic Commission for Africa (ECA) in Addis Ababa. The role supports the Chief of ICTSS, contributing to the section's communication and reporting efforts over a six-month period.

Job Purpose

The purpose of this internship is to provide support to the Information, Communication and Technology Services Section (ICTSS) at the Economic Commission for Africa (ECA). The intern will assist in drafting and compiling reports, synthesizing technical information into clear communications, and supporting the refinement of strategic documents. Key contributions include preparing internal bulletins, developing content for various communication channels, and ensuring consistent messaging. The role also involves coordinating with other teams, attending meetings, preparing minutes, and tracking action points to ensure the smooth operation and effective communication of ICTSS initiatives and progress.

Responsibilities

Draft and compile the ICTSS Annual Report, detailing digital transformation initiatives, service delivery improvements, innovation milestones, and operational achievements. Collect and synthesize technical information from unit heads and subject matter experts into clear communication outputs. Support the editing and refinement of the ICTSS Strategy document, ensuring message consistency. Prepare and coordinate the quarterly ICTSS bulletin, highlighting achievements, ongoing initiatives, key metrics, and success stories. Develop content for internal communication materials such as totems, digital signage, and dashboards. Draft announcements, briefing notes, and communication summaries. Liaise with Corporate Communications and Graphics teams for messaging refinement and visual material coordination. Attend section and project meetings, prepare structured minutes, and ensure timely circulation. Maintain a tracker of action points and follow up on deliverables. Develop and maintain an overview of ICTSS initiatives and progress status.

Work Experience

No professional work experience is required for this internship. However, demonstrated experience in writing, editing, or communications through academic work, internships, or other relevant activities is desirable. Exposure to digital transformation, innovation, or technology-related topics is considered an asset.

Skills

Writing, Editing, Communications, Content Development, Information Synthesis, Meeting Minutes Preparation, Action Point Tracking, Interpersonal Skills, English Fluency.

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