INFORMATION MANAGEMENT OFFICER

Organizational Context

The Information Management Officer position is within the Innovation & Analytics Hub (IAH) of the Office of the High Commissioner for Human Rights (OHCHR) in Geneva. The IAH leads the organization-wide Digital Transformation Strategy and supports OHCHR in Data & Analytics, Human Rights Statistics, Early Warning & Prevention, and Applied Innovative Technology. The role reports to the Chief of the IAH.

Job Purpose

The Information Management Officer will contribute to the formulation of organization-wide data and information policies, standards, and guidelines, impacting the development and maintenance of information management tools and platforms. This role involves conducting policy-oriented research on applying information technology to optimize data utilization and return on investment. The officer will assess and recommend information systems, provide research on technology innovations, and offer advisory services on complex systems analysis, data architecture design, and optimization. Responsibilities include monitoring projects, preparing reports, evaluating emerging technologies, and ensuring data governance, protection, privacy, and security requirements are met. The role also involves managing information security, improving information presentation, and supporting the production of high-quality information products and services.

Responsibilities

Develop and implement organization-wide data and information policies, standards, and guidelines for information management tools and platforms. Conduct research on applying information technology to optimize data use and ROI. Assess information systems and provide recommendations on technology and innovation applications. Offer advisory services on systems analysis, data architecture design, and optimization, including recommendations on standards, strategies, and change management. Monitor project progress, ensure compliance with guidelines, and prepare written outputs. Evaluate and pilot emerging technologies to enhance business processes and systems. Provide technical services for systems analysis, design, and data architecture optimization, ensuring compliance with data governance, protection, privacy, and security. Optimize information asset procedures, including data extraction, transformation, loading, and visualization. Ensure data access and advise users on information management tools, delivering analytical products. Develop and implement policies for data and information standards and exchange within OHCHR and the UN system. Manage information security and improve the presentation and dissemination of information products. Perform managerial responsibilities for unit compliance, planning, budgeting, and human resources. Develop and coordinate client outreach strategies. Represent the Section in various forums, advocating for recordkeeping and archival standards. Organize training on reference services utilization. Evaluate vendor performance and supervise staff.

Work Experience

A minimum of seven years of progressive experience in information management, data analysis, or information systems is required. Two years of experience developing data analytics and products for senior decision-makers in humanitarian contexts, including crisis monitoring, is required. Experience leading complex digital transformation initiatives and designing information management strategies is also required. Experience in business analysis and designing/implementing digital solutions with AI is desirable.

Skills

Information management, data analysis, information systems, data governance, data protection, data privacy, data security, digital transformation, business analysis, AI technologies, policy formulation, research, project monitoring, emerging technologies evaluation, data visualization, client outreach, vendor evaluation, staff supervision.

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