Protection Assistant (caseworker)

Organizational Context

The International Organization for Migration (IOM), established in 1951, is a UN-related organization and the leading UN agency for migration. IOM collaborates with governments and partners to promote humane and orderly migration, saving lives, protecting people on the move, and facilitating regular migration pathways. The organization is dedicated to fostering an inclusive and supportive workplace.

Job Purpose

This role contributes to IOM's mission by providing essential assistance and protection to vulnerable migrants and victims of human trafficking. The Protection Assistant (Caseworker) plays a crucial part in identifying individuals in need, assessing their specific requirements, and facilitating access to necessary services and support mechanisms. By conducting interviews, preparing case management reports, and ensuring accurate data entry, the position directly supports the delivery of protection services. Furthermore, the role aids in organizing awareness events and establishing referral pathways, strengthening the overall protection framework and ensuring that IOM's mandate to protect people on the move is effectively implemented in Algeria.

Responsibilities

The Protection Assistant (Caseworker) will support the PXD team in delivering assistance based on informed consent and humanitarian principles. Key duties include assisting in interviews with potential victims of trafficking and vulnerable migrants, conducted in a child-appropriate and gender-sensitive manner. The role involves assessing beneficiary needs, preparing regular case management reports, and ensuring accurate data entry for all assisted individuals. Additionally, the position will support the organization of events on victim identification and protection topics, and liaise with stakeholders to establish referral pathways for protection cases. The incumbent must adhere to the Do No Harm Framework, maintain strict confidentiality of beneficiary information, and report on activities efficiently.

Work Experience

Experience is required in key protection areas such as counter-trafficking, GBV, child protection, or general protection. Demonstrated experience in case management and referrals within these areas is essential. Excellent interpersonal, listening, writing, and communication skills are necessary. Experience with international organizations or NGOs is considered an advantage.

Skills

Case management, Victim identification, Referral mechanisms, Data entry, Report writing, Interpersonal skills, Listening skills, Communication skills, Microsoft Office proficiency.

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