Social Worker

Organizational Context

The International Organization for Migration (IOM), established in 1951, is a UN-related agency focused on promoting humane and orderly migration. It works with various partners to save lives, protect migrants, address displacement, and facilitate legal migration pathways. This role supports project activities under the supervision of the National Project Officer and Project Assistant.

Job Purpose

This role is crucial for assisting in the implementation, monitoring, and reporting of project activities related to migration and displacement. The Social Worker will be responsible for ensuring the effective delivery of services to beneficiaries, including conducting vulnerability assessments, addressing protection needs, and developing individual action plans. By cooperating with medical and psychosocial teams and maintaining detailed case files, the position contributes to the overall goal of supporting migrants and refugees. The role ensures compliance with contractual obligations and IOM's internal regulations, aiming to provide comprehensive support and facilitate access to necessary services for vulnerable populations.

Responsibilities

Key responsibilities include daily monitoring of service providers to ensure contractual compliance and beneficiary needs are met. The role involves close cooperation with medical and psychosocial teams, escalating challenges as needed. The Social Worker must adhere to IOM's internal rules and Standard Operating Procedures. Duties include conducting vulnerability assessments, addressing protection needs, and referring cases to specialized agencies. Managing case files, updating databases, and informing beneficiaries of case progress are essential. The position also requires mapping services, developing individual action plans, participating in team meetings to discuss case management, and escorting beneficiaries to facilities when requested.

Work Experience

Previous experience in a similar role is preferred. Familiarity with providing direct assistance to migrants and/or refugees is advantageous. Experience working within a multi-cultural environment is also beneficial for this position.

Skills

Proficiency in standard software applications, including MS Office, is required. The candidate must demonstrate the ability to work effectively under pressure and meet deadlines.

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