Project Assistant (interpreter)

Organizational Context

IOM Türkiye's Assisted Voluntary Return and Reintegration (AVRR) programme, active since 2009, facilitates the orderly and humane return and reintegration of migrants. The programme collaborates with the Presidency of Migration Management, other authorities, NGOs, and diplomatic missions to build national legislation and operations. The Project Assistant (Interpreter) supports these AVRR activities under the supervision of the National Project Officer (Compliance) and Senior Project Associate (CM).

Job Purpose

The Project Assistant (Interpreter) plays a crucial role in supporting IOM Türkiye's Assisted Voluntary Return and Reintegration (AVRR) programme. This programme, a core activity since 2009, focuses on facilitating the safe and dignified return and reintegration of migrants who wish to go back to their countries of origin. The role directly contributes to the operational success of AVRR by providing essential interpretation and clerical support. This involves ensuring clear communication between IOM staff and migrants, assisting with counselling and intake processes, and providing general information about the AVRR programme. The incumbent's efforts are vital for the effective implementation of AVRR activities and the overall mission objectives in Türkiye, working under the guidance of senior programme staff.

Responsibilities

The Project Assistant (Interpreter) is responsible for providing accurate French to English or Turkish interpretation services during AVRR programme activities, maintaining neutrality and avoiding personal input. They will offer clerical support to AVRR staff during counselling preparation and assist with ad hoc written translations between French and English/Turkish. The role involves supporting migrant intake processes and providing general information about the AVRR programme and its procedures to migrants. Additionally, the incumbent will contribute to reporting and statistics, adhere to IOM Standards of Conduct and confidentiality agreements, and maintain professional demeanour and positive working relationships. They will assist in referring vulnerable migrants with special needs and report any work-related issues or suggestions for improvement to management, performing other related duties as required.

Work Experience

Experience working with migrants, refugees, internally displaced persons, victims of trafficking, or other vulnerable groups is advantageous. Prior experience with international humanitarian organizations, non-governmental, or governmental institutions in a multicultural setting is also beneficial. Experience in translation within case management processes is an advantage, as is knowledge of implementing emergency/humanitarian projects and proficiency in Microsoft Office for reporting.

Skills

Interpretation (French/English/Turkish), Clerical Support, Translation (French/English/Turkish), Communication, Reporting, Adherence to Standards of Conduct, Confidentiality, Professionalism, Microsoft Office Skills.

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