Enterprise Advisor - NOA

Organizational Context

About Better Work We mobilize global brands, governments, factory owners and workers to improve working conditions, drive competitiveness and create a more equitable, more prosperous world. The Power of Convening As a partnership between the UN’s International Labour Organization and the World Bank Group’s International Finance Corporation, we know how to bring diverse groups together to create positive action that improves working conditions while stimulating productivity and competitiveness. A Proven Approach We create lasting, measurable change by empowering factories to improve the working conditions in their facilities. Our assessments are the global gold standard for rigour and integrity. Our training programmes and advisory services change attitudes as well as behaviours. The position will work under the direct supervision of the Better Work Enterprise Advisor Team Leader in Addis Ababa and the Programme Manager of the ONE ILO Siraye programme.

Job Purpose

About Better Work We mobilize global brands, governments, factory owners and workers to improve working conditions, drive competitiveness and create a more equitable, more prosperous world. The Power of Convening As a partnership between the UN’s International Labour Organization and the World Bank Group’s International Finance Corporation, we know how to bring diverse groups together to create positive action that improves working conditions while stimulating productivity and competitiveness. A Proven Approach We create lasting, measurable change by empowering factories to improve the working conditions in their facilities. Our assessments are the global gold standard for rigour and integrity. Our training programmes and advisory services change attitudes as well as behaviours. The position will work under the direct supervision of the Better Work Enterprise Advisor Team Leader in Addis Ababa and the Programme Manager of the ONE ILO Siraye programme. To provide integrated enterprise advisory services that support sustainable improvements in labour compliance, enterprise performance, productivity, competitiveness, and responsible business practices. The incumbent will conduct enterprise assessments, deliver training and coaching to management and worker representatives, and provide tailored advisory services to strengthen management systems, workplace cooperation, sound industrial relations, and enterprise resilience. The position will support enterprises in adopting productivity improvement methodologies, practical digital solutions, occupational safety and health, environmental sustainability, and responsible business conduct to enhance workplace performance and business competitiveness. The incumbent will contribute to enterprise diagnostics, performance monitoring, documentation of good practices, and support for implementing enterprise improvement plans in accordance with Better Work methodologies and quality standards, while advancing the objectives of the ONE ILO SIRAYE Program.

Responsibilities

To provide integrated enterprise advisory services that support sustainable improvements in labour compliance, enterprise performance, productivity, competitiveness, and responsible business practices. The incumbent will conduct enterprise assessments, deliver training and coaching to management and worker representatives, and provide tailored advisory services to strengthen management systems, workplace cooperation, sound industrial relations, and enterprise resilience. The position will support enterprises in adopting productivity improvement methodologies, practical digital solutions, occupational safety and health, environmental sustainability, and responsible business conduct to enhance workplace performance and business competitiveness. The incumbent will contribute to enterprise diagnostics, performance monitoring, documentation of good practices, and support for implementing enterprise improvement plans in accordance with Better Work methodologies and quality standards, while advancing the objectives of the ONE ILO SIRAYE Program.

Work Experience

At least two years of professional experience in enterprise development, social dialogue and industrial relations, labour standards compliance, productivity improvement, capacity building in the private sector, adult education, industrial or manufacturing engineering, human resource management, responsible business conduct, occupational safety and health, sustainable enterprise development, or related fields. Experience working with enterprises in the manufacturing sector, particularly in the garment, textile, leather, coffee, or horticulture value chains, would be an advantage. Technical requirements: - Experience in enterprise advisory services, workplace cooperation, productivity improvement, industrial relations, or labour standards compliance is highly desirable.

Skills

- Strong analytical and problem-solving skills, with the ability to assess enterprise performance, identify root causes, and develop practical improvement recommendations. - Good knowledge of the Ethiopian labour-related law and regulations; - Good group facilitation, interpersonal, and conflict resolution skills and proven experience of delivering classroom training. Experience in industrial relations and building of social dialogue between management and worker representatives at the workplace would be an advantage. - Understanding of enterprise management systems, including human resource management, production systems, quality management, workplace organization, and continuous improvement methodologies. - Good knowledge of Responsible Business Conduct (RBC), Environmental, Social, and Governance (ESG) principles, labour compliance, and sustainable supply chain practices. Familiarity with Human Rights Due Diligence (HRDD) would be an advantage. - Knowledge of productivity improvement methodologies, workplace cooperation, enterprise competitiveness, and sustainable enterprise development. Familiarity with SCORE, Lean Manufacturing, Kaizen, or similar continuous improvement approaches would be an asset.

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