Director, Information and Technology Management Department (Chief Information & Technology Officer)

Organizational Context

The Director of the Information and Technology Management Department (CIO/CITO - INFOTEC) is the ILO’s central authority for information, digital and technology matters, with enterprise-wide responsibility spanning Headquarters, regional and field offices. The role provides strategic leadership and overall accountability for information management, digital transformation, data and analytics, artificial intelligence (AI), cybersecurity governance, and the delivery of secure, resilient and user-centred technology services across the global ILO. As a member of the senior management, the CIO/CITO advises the Director-General and the Assistant Director-General for Corporate Services on the strategic use of technology and data to support organizational performance, reform objectives and risk management.

Job Purpose

The Director of the Information and Technology Management Department (CIO/CITO - INFOTEC) is the ILO’s central authority for information, digital and technology matters, with enterprise-wide responsibility spanning Headquarters, regional and field offices. The role provides strategic leadership and overall accountability for information management, digital transformation, data and analytics, artificial intelligence (AI), cybersecurity governance, and the delivery of secure, resilient and user-centred technology services across the global ILO. As a member of the senior management, the CIO/CITO advises the Director-General and the Assistant Director-General for Corporate Services on the strategic use of technology and data to support organizational performance, reform objectives and risk management.

Responsibilities

Information not available.

Work Experience

• At least 15 years of progressively responsible experience in information, digital or technology leadership roles, including at the international level, including sustained experience at senior executive level. • Demonstrated experience leading large, complex information or technology functions in an international, public sector or similarly complex organizational environment. • Proven track record in digital transformation, enterprise systems, data and analytics, and technology enabled organizational change. • Experience in managing significant budgets, large multidisciplinary teams and complex vendor ecosystems. • Demonstrated experience in establishing, scaling and managing teams within global service delivery models, including service centres supporting geographically distributed organizations.

Skills

In addition to the ILO core competencies, this position requires: Technical and Strategic Competencies • Strong understanding of enterprise information and technology management, digital platforms, data governance and emerging technologies, including AI. • Knowledge of relevant governance and service management frameworks (e.g. COBIT, ITIL or equivalent). • Experience governing large-scale integrated enterprise information systems (e.g. ERP platforms) and complex vendor ecosystems. • Ability to translate organizational strategy into actionable digital and technology roadmaps and investment decisions. Leadership and Managerial Competencies Leadership skills. Good knowledge of Informatics/Technology best-practices. Ability to lead and manage large and diverse teams and to foster teamwork. Ability to manage and implement complex organizational processes. Develop and drive strategic change, set priorities and ensure effective use of human and financial resources. Ability to develop results with integrity. Excellent decision-making and problem-solving skills. Strategic planning skills and accountability in delivering results. Excellent communication, networking, public presentation skills and ability to transfer knowledge in formal and informal settings. Strong interpersonal skills, tact and diplomacy. Resilience and ability to deal with ambiguity. The ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

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