Advisor, Staff Benefits

Organizational Context

The Pan American Health Organization (PAHO) serves as the Regional Office for the Americas of the World Health Organization (WHO).

Job Purpose

To provide leadership and expert guidance in the administration of staff benefits, payroll, pensions, taxation, and health insurance systems, strengthening staff benefits and financial well-being at PAHO.

Responsibilities

Provide strategic oversight and policy advice on staff benefits administration, ensuring compliance with PAHO, WHO, and UN system rules. Analyze and interpret international civil service regulations and U.S. tax laws, advising staff and management on their implications. Oversee payroll, pension, tax, and staff health insurance operations to ensure accuracy, efficiency, and timely delivery of entitlements. Evaluate and enhance systems, procedures, and ERP solutions supporting benefit administration and financial reporting. Manage relationships with third-party administrators, health insurance providers, and external partners, including participation in contract tendering and performance evaluations. Analyze financial performance of staff health insurance and benefit funds, providing recommendations to ensure sustainability and cost-effectiveness. Lead, supervise, and develop staff, fostering a collaborative, high-performing, and service-oriented work environment.

Work Experience

Nine years of combined national and international progressively responsible experience in finance and/or accounting positions involving the management and administration of employee salary and benefit programs. Experience should include the application of financial rules and regulations, procedures, and practices.

Skills

Strong knowledge of finance, accounting, and staff benefit administration within international or public sector organizations. Ability to analyze and interpret complex rules, regulations, and policies related to payroll, pensions, taxation, and health insurance. Advanced analytical skills to assess financial performance, trends, and risks related to benefit programs. Experience with ERP systems and financial management information systems. Proven leadership and people-management skills. Excellent written and oral communication skills, with the ability to explain complex financial and benefit matters clearly. Strong organizational skills and attention to detail. Ability to work collaboratively with internal and external stakeholders in a multicultural environment.

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